Campaigns¶
Campaigns let your team send WhatsApp template messages to many contacts with tracking and response analysis.
Campaign types¶
- File upload campaigns: Create a campaign from a CSV file.
- API campaigns: Keep a campaign idle and trigger sends from an external system.
Core workflow¶
- Select template
- Name campaign
- Upload CSV (file campaigns)
- Map CSV columns to template variables
- Save and run (or trigger later through API)
What you can track¶
For each campaign, Kewbot exposes operational metrics such as:
- Total records
- Delivered/read/failed statuses
- User button responses
- Per-record error details when failed
Typical use cases¶
- Billing reminders
- Appointment confirmations
- Product updates
- Follow-up requests after service events
Required setup¶
- Approved and synced template
- Correct phone formatting in source data
- Complete variable mapping before run
Tips for better results¶
- Validate CSV columns before upload.
- Keep template copy clear and specific.
- Add button destinations only when a next action is defined.
- Review failed records after each run.
Screenshot coming soon.