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Webhooks

Webhooks allow Kewbot integrations to exchange real-time events with external systems.

Typical webhook use cases

  • Trigger API campaigns from business systems.
  • Receive message/campaign status updates externally.
  • Sync customer actions into CRM or ticketing tools.

Implementation guidelines

  • Use HTTPS endpoints.
  • Validate payload signatures/tokens in your integration layer.
  • Store and process events idempotently (avoid duplicate side effects).
  • Implement retry-safe handlers.
  1. Receive webhook event.
  2. Authenticate source.
  3. Validate schema and required fields.
  4. Persist event for traceability.
  5. Process asynchronously when possible.

Error handling

  • Return clear status codes.
  • Log validation failures with correlation IDs.
  • Monitor retry volume and dead-letter queues.

Security checklist

  • Rotate tokens/secrets regularly.
  • Restrict inbound IPs when possible.
  • Never expose internal credentials in payload logs.

Screenshot coming soon.