Webhooks¶
Webhooks allow Kewbot integrations to exchange real-time events with external systems.
Typical webhook use cases¶
- Trigger API campaigns from business systems.
- Receive message/campaign status updates externally.
- Sync customer actions into CRM or ticketing tools.
Implementation guidelines¶
- Use HTTPS endpoints.
- Validate payload signatures/tokens in your integration layer.
- Store and process events idempotently (avoid duplicate side effects).
- Implement retry-safe handlers.
Recommended event handling model¶
- Receive webhook event.
- Authenticate source.
- Validate schema and required fields.
- Persist event for traceability.
- Process asynchronously when possible.
Error handling¶
- Return clear status codes.
- Log validation failures with correlation IDs.
- Monitor retry volume and dead-letter queues.
Security checklist¶
- Rotate tokens/secrets regularly.
- Restrict inbound IPs when possible.
- Never expose internal credentials in payload logs.
Screenshot coming soon.